Effective Date: 1/1/2025
At Homestead Home Health, we value your trust and are committed to protecting the privacy of your personal information. This policy explains what information we collect, how it is used, and the steps we take to keep it safe.
When you use our services, we may collect personal details such as your name, address, phone number, email, date of birth, insurance information, and health-related records that are necessary to provide care. If you visit our website, certain technical data like your IP address and browsing activity may also be collected automatically.
The information we gather is used only to support the care and services we provide. This includes scheduling and managing home health visits, communicating with you about appointments or care updates, processing payments and insurance claims, and improving our services. We may also use your contact details to send important notices or reminders.
If you choose to receive text messages from us, we may use your mobile number to send appointment reminders, health care updates, or responses to your questions. Your SMS consent is never shared with third parties or affiliates.
We do not sell or rent your information to anyone. Information may be shared only when necessary—with healthcare professionals involved in your care, insurance providers for billing purposes, or trusted service partners who help us operate our systems. In all cases, these parties are required to protect your information. We may also disclose information if required by law.
You have the right to access, correct, or update your personal information. You may also withdraw your consent to communications at any time, or request that we delete certain information as permitted by law.
We maintain safeguards to protect your personal information from unauthorized use or disclosure. While we work hard to protect your data, no system can be guaranteed completely secure.
From time to time, we may update this Privacy Policy. Any changes will be posted on this page with the revised effective date.
If you have questions or concerns about how your information is handled, please reach out to us:
Homestead Home Health Inc.
1122 East Green Street, Ste 212, Pasadena, CA, 91106
Tel.: (626) 737-3707
Fax: (626) 737-3557
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